Looking for a hillside tram? Ask these 5 key questions before buying. Learn how to choose the right tram company and protect your investment.
Purchasing a hillside tram system, also called an inclined elevator or lake tram, is an exciting step toward making your hillside property more accessible and enjoyable. But not all tram companies are the same. Choosing the wrong provider can result in costly mistakes, safety concerns, and ongoing frustrations. Before signing a contract, here are the most important questions every homeowner should ask to ensure you make a smart investment.
Are They Licensed and Insured?
One of the first questions to ask is whether the tram company is fully licensed and insured. A licensed tram company demonstrates that they meet state and local requirements for installation and operation. Often proper licensing is mandatory to apply for required permits, Insurance protects both the workers and your property during construction. Without proper licensing or insurance, you could be liable for accidents or face challenges when selling your property in the future.
Pro Tip: Ask to see proof of licensing and insurance upfront. A reputable company will provide documentation without hesitation.
Do Their Systems Meet ASME A17.1 Safety Standards?
Safety is the foundation of any residential hillside lift. The gold standard in the industry is the ASME A17.1 safety code, which governs the design and installation of inclined elevators.
Unfortunately, some companies cut corners by offering cheaper systems that don’t meet code or they fail to install crucial code-required components. While the initial price may look appealing, non-compliant systems put your family at risk and could result in fines, denied insurance claims, or expensive retrofits down the road.
Pro Tip: Only work with companies that design and install trams according to ASME A17.1. This ensures the highest level of safety and protects your long-term investment.
What’s Included in the Estimate?
When comparing tram companies, estimates can vary widely. Some companies may provide a low initial quote that doesn’t include essential items like foundations or pin piles, permits, or installation labor. These “hidden costs” can dramatically increase your final price. Do a side-by-side comparison. Watch out for phrases like “by others”, that means an added cost not in the estimate. A professional tram company should provide a transparent, all-inclusive estimate.
Pro Tip: Request a written, itemized estimate that outlines everything from start to finish. Avoid companies that aren’t clear about what is and isn’t included.
What Materials Do They Use?
Not all hillside tram systems are built to last. Some competitors use cheaper materials that may corrode, rust, or fail after just a few years. High-quality systems should be engineered with galvanized steel track and pin pile foundations (we use 11 gauge 2” x 3” steel track and WT40 2” ID pipe), and corrosion-resistant components. Major components like the carriage and trolley should be lightweight, but durable powder coated aluminum for improved performance and life-long corrosion resistance. Zinc plated steel components for durability and smooth operation.
By investing in durable materials, you’ll extend the life of your system, minimize maintenance, and protect your property from environmental damage.
Pro Tip: Ask the company to explain the materials used and why they are chosen. At Marine Innovations, for example, every system is engineered for decades of reliable use.
What’s the Warranty and Support Plan?
A hillside tram is more than a one-time purchase, it’s a long-term investment in your property. That’s why warranties and customer support are critical. A strong warranty shows that the company stands behind its product and offers peace of mind for years to come.
Ask about coverage for structural components, electrical parts, and service labor. Also, inquire about the company’s ongoing support.
How quickly do they respond during the sale process? It’s a great indicator of how they will service your system later.
Pro Tip: Choose a tram company with a proven track record of standing behind their systems with warranties and dedicated customer service.
The Bottom Line
Investing in a hillside tram system is one of the best ways to improve your lakeshore property. But before you buy, make sure you’re working with the right tram company by asking these essential questions:
- Are they licensed and insured?
- Do their systems meet ASME A17.1 safety standards?
- What’s included in the estimate?
- What materials do they use?
- What’s their warranty and support plan?
By getting clear answers, you’ll protect your investment, ensure safety, and enjoy your hillside property for decades to come. Contact us today to ask us these question and learn more.